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Ordering Information

Payment Options

Payment Types Accepted by CLÉONE:

  • Visa
  • MasterCard
  • American Express
  • PayPal
  • BitPay
  • ApplePay

Changes to Your Order

Once you submit your order, it cannot be changed or canceled. We process orders very quickly, and once an order begins the fulfillment process, we cannot modify it. We apologize for any inconvenience, and we hope that our faster processing times work to your advantage in most cases. If you have questions about your order, contact us.

Charges to Your Credit Card or PayPal Account

Your card is usually charged when you place your order. Some exceptions apply for items that require freight delivery or items that are sent directly from our vendors.


Any government-administered taxes that apply to your purchase are shown in checkout. Taxes (such as Goods and Services Tax or Harmonized Sales Tax) are established by the jurisdiction to which your order is delivered.

Pricing Policy

At CLÉONE, your satisfaction is important to us. We hope you will understand that, despite our best efforts, we do make occasional errors. CLÉONE is not obligated to honor pricing errors that may occur from time to time.